Privacy Policy
Effective Date: 28th October 2024
Introduction
Merch By Selena ("we," "us," or "our") values your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. We comply with the Australian Privacy Principles as outlined in the Privacy Act 1988 (Cth) to protect your privacy rights.
1. Information We Collect
We may collect personal information, including but not limited to:
- Contact Information: Full name, email address, phone number, and postal address.
- Transaction Information: Payment details, order history, and billing information.
- Usage Information: Data on your interactions with our website, including IP addresses, browser type, and device information.
- Marketing Preferences: Information about your preferences in receiving marketing materials.
2. How We Collect Information
We collect personal information in several ways:
- Directly from you when you place an order, subscribe to our newsletter, or contact us.
- Automatically through our website via cookies and other tracking technologies.
- From third parties (e.g., payment processors) if required to complete transactions.
3. Use of Your Information
We use the information collected for purposes including:
- Processing orders and providing customer support.
- Managing transactions and billing.
- Improving and personalising your experience on our website.
- Sending you updates, promotions, and marketing materials (only with your consent).
4. Disclosure of Your Information
We may disclose your information:
- To service providers who assist in our business operations (e.g., payment processors, delivery companies).
- If required by law or to protect our rights, property, or safety.
- To third parties if you have provided consent.
5. Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorised access, alteration, or disclosure. However, no internet transmission or storage system is completely secure.
6. Your Rights
You have the right to:
- Access and request correction of your personal information.
- Opt out of marketing communications at any time by following the unsubscribe instructions provided in our emails.
- Request deletion of your personal information, subject to legal and contractual restrictions.
7. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience, analyse website traffic, and improve our services. You can adjust your browser settings to refuse cookies, but this may limit your access to certain features on our website.
8. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to these external sites, and we are not responsible for their privacy practices. We recommend reviewing their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The revised policy will be posted on our website with the updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or our data handling practices, please contact us at:
Merch By Selena
Victoria, Australia
Email: selena@merchbyselena.com
Phone: 0430 847 247
Merch By Selena
Copyright © 2024 Merch By Selena - All Rights Reserved.
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